Terms Of Service

OVERVIEW

Welcome to Lumivae! The terms “we”, “us” and “our” refer to Rebecca Esteves (“Lumivae”). We operate this store and website, trylumivae.com, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience. Lumivae is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your state, province, or country of residence.

To use the Services or make a purchase, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell, or assign your account to another person.

SECTION 2 - OUR PRODUCTS

We make every effort to display product information as accurately as possible. However, product colors and appearance may vary depending on your device and screen settings, and results may vary from person to person.

If a product doesn’t meet your expectations, you’re covered by our 90-Day Money-Back Guarantee, as described in our Refund Policy.

All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is not accepted until we confirm acceptance and process payment.

All purchases are subject to our Refund Policy.

You represent and warrant that your purchases are for personal or household use only, and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, promotions, and discounts are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be shown in your order confirmation.

Prices do not include shipping, handling, or applicable taxes unless stated otherwise.

You agree to provide current, complete, and accurate purchase and payment information and to update it as needed.

SECTION 5 - SHIPPING AND DELIVERY

We currently ship to the United States, the United Kingdom, Canada, Australia, and New Zealand. Estimated delivery is typically 6–12 business days after shipment, but all delivery times are estimates and not guaranteed.

We are not liable for shipping delays caused by carriers or events outside our control. If your order arrives damaged or is lost in transit, we’ll send a replacement or issue a refund as described in our Shipping Policy and Refund Policy.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the Services (including trademarks, logos, text, graphics, images, and design) is owned by Lumivae or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial use only. Unauthorized use is prohibited.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available.” We do not control or endorse these tools and are not responsible for your use of them.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party sites. We are not responsible for the content, policies, or practices of any third-party websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Lumivae is powered by Shopify, which enables us to provide the Services. However, purchases made on our store are made directly with Lumivae (Romana Holdings LLC), not Shopify. Shopify is not responsible for any aspect of transactions between you and Lumivae.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy.

Because our store is hosted on Shopify, Shopify may also collect and process information to provide and improve the Services.

SECTION 11 - FEEDBACK

If you submit reviews, feedback, or suggestions, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such content for any purpose, including marketing.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or inaccuracies at any time and to cancel orders if any information is inaccurate. If we cancel an order you’ve already paid for, we will refund you in full.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes. You agree not to misuse the Services, violate laws, infringe rights, transmit malicious code, scrape, spam, or disrupt security features.

SECTION 14 - TERMINATION

We may terminate or suspend access to the Services at any time without notice. Obligations and provisions that by their nature should survive termination will remain in effect.

SECTION 15 - DISCLAIMER OF WARRANTIES

Except as expressly stated, the Services and products are provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lumivae and its affiliates will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Lumivae (Rebecca Esteves) and Shopify from claims arising out of your breach of these Terms or misuse of the Services.

SECTION 18 - SEVERABILITY

If any provision is found unenforceable, the rest remains in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

These Terms and our policies constitute the entire agreement between you and Lumivae regarding your use of the Services.

SECTION 20 - ASSIGNMENT

You may not assign these Terms without our written consent. We may assign these Terms without notice.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.

If you are a consumer outside the United States, nothing in these Terms affects the rights you have under the mandatory consumer protection laws of your country of residence, including the United Kingdom, Canada, Australia, and New Zealand.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS

We may update these Terms at any time by posting changes on this page. Continued use of the Services after changes constitutes acceptance.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms should be sent to: info@trylumivae.com

Lumivae (Rebecca Esteves)
30 N Gould St, Ste R
Sheridan, WY 82801
United States

SECTION 25 - SMS TERMS & CONDITIONS

By providing your mobile number, you agree to receive recurring automated marketing and order-related text messages from Lumivae. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Questions: info@trylumivae.com